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Vendor & Exporter Feedback Please post the names of any companies you've dealt with for your JDM car, whether it was for a car, service, parts etc.. Remember Exporters & Vendors are allowed to post anywhere on our site and reply to threads about themselves of course. Whether you've imported or exported, please let us know who you've dealt with and whether the experience was good or bad.


Exedy KSB03 Clutch Kit Review - fits GC8-GDA WRX/STi

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  #31  
Old 02-08-2010, 10:14 AM
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Speed Stick Speed Stick is offline
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Good to hear! Looking forward to hear your review on it. I did so muh reading on clutches yesterday and have 90% chosen a southbend stage 1 ksb03.
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  #32  
Old 05-03-2010, 06:15 PM
jdmvip jdmvip is offline
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Can anyone update with their experience? I believe I read from random1 or someone else that they installed this same kit and don't have any of those bad sounds.

It's too bad but it seems like Exedy's quality control is hit and miss.

I e-mailed them about this just now and I'm curious to see what their response will be.

The bad thing either way is that if the disc is replaced, the labour is huge unless I do the job myself. If I pay to have it done, I'd probably replace the transmission while I'm at it to a later model GC8 from the Version 5/6 STi.
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  #33  
Old 05-04-2010, 02:13 PM
jdmvip jdmvip is offline
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Here is Exedy's kind reply:

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There is NOTHING DEFECTIVE. This is a aftermarket version to fit the North American domestic market WRX. It is NOT the exact same as the OEM. If you want the exact same as the OEM you MUST buy through a dealer. We cannot sell the exact same as the OEM in the aftermarket because of the OEM contracts.
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  #34  
Old 05-05-2010, 01:18 PM
jdmvip jdmvip is offline
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I just thought I'd update that I'm essentially getting the run around from Exedy.

If you have these sounds with your Exedy clutch, they will do anything but honor the warranty.

Basically they're saying I have to remove the disc, and then they'll take a look at it and "decide" if the disc is defective.

They already know others have installed the disc on the same car without the noise, and they already know it happened after the clutch was installed, and they know that Subaru has already confirmed it is the springs in the disc too.

There's no way I would buy an Exedy again after this.

Quote:
There is nothing wrong with your KSB03. The harmonic noise could also be the result of another item that is faulty such as a harmonic dampener or a bad bearing in the powertrain or drivetrain. On another note own a vehicle was not available in North America and you are using a later spec clutch assembly as well. I have given you OEM options that may or may not resolve your issue as you have not had a proper diagnoses on the vehicle.

If you want to send the clutch in for inspection I will be glad to inspect the clutch, however that does not necessarily grant warranty.
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  #35  
Old 05-06-2010, 10:28 PM
jdmvip jdmvip is offline
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Just another update, but I thought I'd warn about Exedy's warranty service.
My complaint about Exedy's warranty is that they're telling me that they wouldn't even consider honoring the warranty unless I send the clutch disc to them for inspection.

I've never heard of any warranty issue like this over a clutch from other companies. Is it just me or is it at least impractical to be expected to pay labor to remove the clutch, disabling your car and then wait and see if Exedy will honor the warranty?

I think I would definitely look at ACT, Bully clutches or anything else but Exedy just based on the way they treat customers when it comes to warranty.

It just seems like they would do anything and make it as difficult as possible to avoid honoring the warranty.
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